Frequently asked

shipping policy

How long do GiGi's last?

We only use natural ingredients which means our GiGi's taste fantastic but they won't last for months on the shelf. For the best taste experience we recommend eating within one week. Please bear this in mind when placing your order.

Are they vegan/vegetarian friendly?

 

Yes to vegetarian, no to vegan. Check our full menu (including allergens) here.

When should I place my order?

Every GiGi is made fresh to order. You may order at any time and specify a desired delivery date (any Friday or Saturday). For best taste experience we recommend consuming within one week. 

 

How many flavours per order?

12 GiGi Gift Box - up to 3 flavours

6 GiGi Gift Box - up to 2 flavours

Where do you deliver?

We currently only deliver within Brighton & Hove (BN1, BN2, BN3)

When do you deliver?

Friday - 14:00-19:00

Saturday - 09:00-14:00

Can I request a specific delivery slot?

You can request any Friday or Saturday. We don't offer specific time-slots but will try our best to meet any requests. 

Unfortunately, due to the perishable nature of our product, we cannot accept returns.

However, if your product was at all dissatisfactory to your palate or wallet, we'd be happy to make it right!

Returns policy

Every single GiGi is made to order for the best taste experience. You can place your order at any time but we only deliver on:

Fridays - 14:00-19:00

Saturdays - 09:00-14:00

Add a note during the checkout process to specify which day you would prefer. We do not provide specific time slots. but will try our best to meet particular requests.